Leads

Overview

The Leads page is your central hub for managing all prospective customers. Here you can filter leads by status, create or import new entries, switch between list and Kanban views, and quickly scan key details to keep your sales pipeline moving.

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1. Status Filters

At the top you’ll see tabs showing each lead status (e.g. Not Attempted, Attempted, etc.) along with their current counts. Click any tab to narrow the list to that status.


2. View Toggle

Use the grid icon next to + New Lead to switch from the table view into a Kanban board—ideal for drag-and-drop status updates.


3. Create & Import
  • + New Lead: Open the lead-creation form.

  • Import Leads: Bulk-upload a CSV or spreadsheet of leads.


4. Table Controls
  • Entries per page: Choose how many leads to display (e.g. 25).

  • Export: Download the current list as CSV.

  • Bulk Actions: Apply updates (assign, change status, delete) to selected leads.

  • Refresh: Reload the table to see any recent changes.


5. Lead List Table

Column

Description

☐ / #

Select one or more leads for bulk actions.

Name

Lead’s name.

Company

Organisation they represent.

Email

Primary contact email.

Phone

Contact number.

Value

Estimated deal value (if set).

Tags

Custom labels (e.g. “High Priority”).

Assigned

Team member responsible for follow-up.

Status

Current stage—click the dropdown to change it.

Source

Origin of the lead (e.g. “Modevents Events”).

Last Contact

When you last reached out.

Created

How long ago the lead was added.


6. Search & Pagination
  • Search: Filter leads instantly by typing a name, company or email.

  • Pagination: Navigate between pages using the controls at the bottom right.

 

New Lead
1. Open “Add New Lead”

Click + New Lead on the Leads page to launch the lead-creation form.


2. Required Fields
  • Status ( required ): Select the lead’s current stage (e.g. Not Attempted, Opportunity).

  • Source ( required ): Choose where the lead originated (e.g. Event, Referral).

Use the “+” next to each dropdown to add a new status or source if it isn’t listed.

3. Assignment & Tags
  • Assigned : Pick a team member responsible for follow-up.

  • Tags : Add custom labels (e.g. “High Priority,” “Inbound”) to help filter later.


4. Lead Details

Field

Description

Name (required)

Lead’s full name.

Position

Their job title or role.

Email Address

Primary email contact.

Website

Company or personal website URL.

Phone

Direct phone or mobile number.

Lead value

Estimated deal amount (in your base currency).


5. Company & Location

Field

Description

Company

Organisation name.

Address

Street address or PO box.

City / State

Town/city and state or region.

Country

Select from the dropdown.

Zip Code

Postal code.


6. Additional Settings
  • Default Language : Override system default for this lead’s communications.

  • Description : Free-form notes (e.g. interests, budget constraints).

  • Public : Check to allow all users to view this lead.

  • Contacted Today : Tick if you’ve already reached out—avoids duplicate calls.


7. Save or Cancel
  • Save (button, bottom right): Create the lead and return to the list.

  • Close : Discard any changes and close the form.


Use this form to capture every detail up front, ensuring your team can follow up swiftly and consistently.

Lead Profile
1. Opening a Lead
  • Click any lead’s Name in the Leads list to open its profile modal.

  • Use the Print icon (top right) to print a summary or to close.


2. Header Actions
  • Convert to customer: When the deal is won, click to create a Customer record and carry over all details.

  • ✎ Edit: Modify any profile field inline.

  • More ▾:

    • Mark as lost – move the lead to “Lost Leads” and stop further follow-up.

    • Mark as junk – flag irrelevant or invalid contacts.

    • Delete Lead – permanently remove this record.


3. Tabs for Lifecycle Management

Use these to track and progress your opportunities:

Tab

Purpose

Profile

View/edit all core details (contact info, company, notes, status, etc.)

Proposals

Attach or create quotes and proposals to send to the lead

Tasks

Assign follow-up calls, demos or meetings—check off as you complete them

Attachments

Store contracts, RFPs, or supporting collateral

Reminders

Set reminders (“Call next week”, “Send updated pricing”)

Notes

Log conversation summaries, objections, or next-step agreements

Activity Log

See a chronological audit of every status change, note, email or task

Email

Send, view or template-match emails directly from the CRM


4. Key Profile Fields

Two panels summarise lead data:

  • Lead Information

    • Contact details (Name, Position, Email, Phone)

    • Company and address fields

    • Estimated Lead value to gauge opportunity size

    • Free-form Description for quick notes

  • General Information

    • Status tag (click to update via Edit)

    • Source (e.g. Event, Referral)

    • Assigned user and Tags for segmentation

    • Created date and Last Contact for recency tracking

    • Public toggle to control visibility


5. Progressing the Sales Lifecycle
  1. Qualify

    • Review Source, Tags and Description to assess fit.

    • Change Status (e.g. from “Not Attempted” to “Attempted”).

  2. Engage

    • Use Tasks and Reminders to schedule calls or demos.

    • Log outcomes in Notes and update Last Contact.

  3. Propose

    • Draft proposal in the Proposals tab and attach supporting docs under Attachments.

  4. Close

    • When the lead agrees, click Convert to customer.

    • If the opportunity fades, choose Mark as lost or Mark as junk.


6. Review & Audit
  • Consult the Activity Log to confirm every interaction and status change.

  • Use the Email tab to ensure all correspondence lives in one place.


By leveraging these sections and actions, you can smoothly shepherd each lead from initial contact through to closed-won (or lost), with full visibility and control over your sales pipeline.

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