Implementation – Full-Scale Implementation

Ixonn Business Information Management SaaS Platform is a comprehensive, all-in-one solution designed to streamline and enhance business operations across various industries. Our platform integrates essential modules such as CRM, Sales and Marketing, Project Management, HRM, Inventory and Purchase, Financials, and Service Delivery into a unified system, enabling businesses to efficiently manage their information and processes. With a focus on adaptability, the Ixonn platform empowers organisations to tailor its features to meet their specific needs, driving productivity, improving collaboration, and fostering growth.

Service Overview

Full-Scale Implementation is tailored for large enterprises needing a comprehensive setup of their SaaS platform. This service covers everything from customization to integration with existing systems, ensuring that the solution aligns perfectly with your business processes.

Target Audience

Larger organisations users requiring comprehensive setup, customisation, and integration.

Services Included

• Initial Consultation and Planning: Detailed analysis of business requirements, creation of a customized implementation plan, and project management oversight.
• Custom Configuration: Tailored setup and configuration of the SaaS platform to meet specific business needs, including workflows, processes, and user roles.
• Advanced Data Migration: Comprehensive data migration services, including data mapping, cleansing, and validation to ensure accurate and secure transfer.
• System Integration: Integration of the SaaS platform with existing enterprise systems, such as CRM, ERP, and other third-party applications.
• Comprehensive User Training: Extensive training programs for all levels of users, from end-users to administrators, to ensure full adoption and proficiency.
• Testing and Quality Assurance: Rigorous testing to ensure all aspects of the implementation meet business and technical requirements.
• Go-Live Support: Full support during the go-live phase to ensure a smooth transition, including issue resolution and system stabilisation.

Effort and Expected Duration

Effort: Approximately 1-5 person-days, depending on the complexity and size of the deployment.

Expected Duration: Typically 1-2 weeks from the kickoff meeting to full deployment, including initial user training and support.

Limitations and Restrictions

Scope Limitation: This service covers the deployment of core SaaS features only; advanced customisations and integrations are excluded.

Data Migration Limits: Only basic data migration is included; complex data migration may require additional services.

Training Scope: Training provided is basic and intended for key users only; comprehensive training services can be arranged separately.

Post-Deployment Support: Limited to 30 days after deployment. Extended support requires a separate agreement.

Customisation: Custom feature development is not included in this package and must be scoped and billed separately.