This Acceptable Use Policy (“Policy”) is an integral part of the IXONN Online Platform Subscription Agreement. It outlines the rules, guidelines, and restrictions governing the use of IXONN’s Online Services. This Policy is designed to ensure a safe, secure, and productive environment for all users of our platform.
This Acceptable Use Policy (“Policy”) outlines the rules and guidelines for using IXONN’s Online Services and intendts to:
a) Protect the integrity, security, and availability of our Online Services;
b) Safeguard the rights and interests of IXONN, our customers, and other users;
c) Ensure compliance with applicable laws and regulations; and
d) Maintain the quality and reliability of our services.
Users of IXONN Online Services must not engage in any of the following activities:
a) Unauthorised Access: Attempting to gain unauthorised access to the Online Services backend systems; using automated tools or exploiting system vulnerabilities to bypass access controls; or sharing access credentials to avoid additional user fees.
b) Malicious Content: Using the Online Services to store, transmit, or distribute malicious code, including viruses, worms, or trojans; or uploading or sharing content that is illegal, harmful, threatening, abusive, or otherwise objectionable.
c) Security Violations: Conducting security scans or penetration tests on the Online Services without prior written permission from IXONN; or attempting to circumvent or disable any security features of the Online Services.
d) Service Interference: Using the Online Services in a way that interferes with or disrupts the integrity of the platform or other users’ data; or overloading the system with excessive API calls or data transfers beyond reasonable usage limits.
e) Billing Circumvention: Disabling, tampering with, or attempting to circumvent any billing mechanism that meters usage; or manipulating usage data or using automated tools to artificially reduce measured usage.
f) Intellectual Property Infringement: Using the Online Services to infringe upon or violate the intellectual property rights of others; or distributing copyrighted material without proper authorisation.
g) Illegal Activities: Using the Online Services for any illegal purpose or in violation of any applicable local, state, national, or international law.
Users must: Ensure that their collection and use of Customer Data complies with all applicable data protection and privacy laws; and obtain necessary consents from data subjects for the processing of their personal data through the Online Services.
Users are responsible for: Maintaining the confidentiality and security of their authentication credentials; creating strong, unique passwords and enabling multi-factor authentication where available; and promptly reporting any suspected misuse of accounts or security incidents to IXONN.
Users may not: Rent, lease, lend, resell, transfer, or host the Product, or any portion thereof, to or for third parties without explicit authorisation from IXONN.
IXONN reserves the right to: a) Monitor compliance with this Policy; b) Investigate any suspected violations; and c) Take appropriate action, including suspension or termination of services, in cases of severe or repeated violations.
If you suspect any violation of this Acceptable Use Policy, please report it immediately to our support team at abuse@ixonn.com.
IXONN may update this Policy from time to time. Users are responsible for regularly reviewing the Policy to ensure compliance with the most current version.
Violation of this Policy may result in:
a) Suspension or termination of access to the Online Services;
b) Legal action in cases of severe or repeated violations; and/or
c) Liability for any damages caused to IXONN or other users as a result of the violation.
By accessing or using IXONN’s Online Services, you acknowledge that you have read, understood, and agree to comply with this Acceptable Use Policy, and you agree to comply with this Acceptable Use Policy. This Policy applies to all users, including customers, their affiliates, end users, and any third parties granted access to the Online Services.